The Canadian Dental Care Plan (CDCP) requires patients to renew their coverage every year to confirm ongoing eligibility. The renewal process for the upcoming benefit year—June 1, 2025 to June 30, 2026—began in March 2025.

If your patients are currently covered under the CDCP, they should have received a letter from the Government of Canada explaining how to renew their coverage prior to June 1, 2025.

Why This Matters for Your Dental Office

To avoid coverage gaps and treatment delays, dental clinics should take proactive steps:

• Verify CDCP coverage for all patients scheduled after June 1, 2025
• Inform patients that previous estimates or preauthorization submissions will not be valid if coverage lapses
• Ensure care received after June 30, 2025 is covered under renewed eligibility

How UpOnline Supports Your CDCP Communication

Clear and timely communication is key. At UpOnline, we help dental clinics manage CDCP messaging across all patient communcation channels:

• Email Campaigns: We design and send branded emails to notify patients about renewal deadlines and coverage updates
• Website Updates: We add banners, pop-ups, and dedicated CDCP pages to keep patients informed
• Social Media Content: We create custom graphics and posts to reinforce messaging across platforms
• Blog Writing & SEO: We publish educational content to help your clinic rank for CDCP-related search terms

If you have questions about how to best communicate CDCP updates to your patients or need help with any aspect of your marketing, reach out to our team at UpOnline today. We're here to help your practice stay informed, compliant, and connected.